At Alarme Doven, our ULC monitoring centre is located in Montreal. Our equipment combine a specialized technology in surveillance.
The security company takes care of selling, installing, maintaining, and repairing security system components and handles customer service. The monitoring center dispatchers receive process and follow up on the various alarm signals received.
No. The security system is connected to Alarme Doven’s monitoring centre. Our staff confirm each alarm signal and determines how to respond based on the situation (check for false alarm or call the fire department, police, or emergency medical services as required).
When a monitored security system is activated, it is connected to a monitoring centre via the phone line. If a detector goes off while the system is activated, the phone line automatically sends a signal to our monitoring centre.
A security system is a set of components installed to detect and prevent potentially dangerous situations. They are generally made up of detection components, a control module, a keypad, and a siren. Its effectiveness is significantly improved when the system is connected to a monitoring centre. This guarantees a rapid response by the appropriate authorities and thus increases security.